Case Studies for Temporary Staffing
Case Study 1: Emergency Staff Cover for a Care Home

Background:
A well-established care home in Manchester, catering to elderly residents with varying needs, faced an urgent staffing crisis when a flu outbreak spread among their team. The sudden shortage jeopardised the quality of care and the emotional wellbeing of the residents who rely on familiar routines and consistent support.

Challenge:
With key staff members unwell, the remaining team faced overwhelming workloads that could have led to burnout or gaps in essential care delivery. The care home required healthcare assistants who could step in immediately, adapt to the home's established procedures, and provide holistic support to both residents and the existing team.

Solution:
Kome Care's rapid response to the care home's crisis provided a sense of relief. Our recruitment consultant conducted a detailed assessment of the care home's request. Experienced healthcare assistants with expertise in elderly care and high-pressure situations were assigned. Each professional was briefed on the home's specific requirements, including residents' care plans and the use of the home's care management systems.

Outcome:
The temporary professionals seamlessly integrated with the existing team, ensuring that all residents received consistent and compassionate care. Daily routines were maintained, and the added support allowed the permanent staff to recover without additional strain. The care home manager praised Kome Care's rapid response and noted that the professionals' work helped uphold their high standards of care during a critical time. Several of the temporary professionals were subsequently offered permanent positions at the home, instilling confidence in Kome Care's ability to provide long-term solutions.

Case Study 2: Seasonal Surge Support for a Care Home

Background:
A care home in Birmingham, known for its dedicated dementia care services, experienced a significant increase in new admissions during winter. This surge strained their existing staff and created challenges in maintaining their high standards of care.

Challenge:
The care home urgently needed skilled and adaptable professionals who could provide immediate support while aligning with their specialised dementia care approach. The temporary staff needed to maintain the home's reputation for high-quality, compassionate care.

Solution:
Kome Care provided trained caregivers, healthcare assistants, and nurses with extensive experience in dementia care. They were thoroughly briefed on the care home's specific practices and routines, ensuring they were well-prepared to support with personal care, medication assistance, and fostering a calm, supportive environment for residents.

Outcome:
The care home managed the seasonal surge without any decline in care quality. The manager praised Kome Care's ability to deliver professionals who quickly adapted to their dementia care protocols, enhancing the care home's reputation. Resident families expressed appreciation for the continuity of care, further solidifying the care home's standing in the community.

Case Study 3: Supporting Residents with Domiciliary Care

Background:
A care home in London identified that some residents wished to spend a few days visiting family members. While the care home could provide in-house support, they required flexible domiciliary care services to ensure residents received continued care while away from the home.

Challenge: Residents with medical or mobility needs require professional support outside the care home environment to ensure their safety and wellbeing during family visits. The care home needed a reliable partner who could provide domiciliary carers with the necessary experience to deliver consistent, high-quality care.
Solution:
Kome Care worked closely with the care home to plan and coordinate domiciliary care packages tailored to each resident's needs. Experienced domiciliary carers were assigned to accompany residents during their visits, providing personal care, medication assistance, mobility support, and companionship. The carers ensured that all care routines remained consistent and worked with the families to deliver a seamless experience.

Outcome:
Residents were able to enjoy meaningful time with their families without compromising on the quality of care they required. Families appreciated the seamless support provided by Kome Care's domiciliary carers, noting how this enabled their loved ones to remain comfortable and safe. The care home manager praised Kome Care for delivering a flexible solution that allowed residents to enjoy a change of environment while maintaining their wellbeing.

Case Study 4: Last-Minute Staffing for a Care Home

Background:
A small care home in London faced an unexpected staffing crisis due to multiple employees being unable to attend work. Immediate action was needed to ensure residents received uninterrupted care.

Challenge:
The care home required last-minute staff, including healthcare assistants and support workers, who could integrate quickly and maintain care quality without extensive handover time. The temporary professionals needed to adhere to the home's established procedures and routines.

Solution:
Kome Care responded within hours, assigning experienced healthcare assistants and support workers. These professionals stepped into key roles, providing personal care, meal assistance, and emotional support for residents. All care activities were properly documented, maintaining continuity and professionalism.

Outcome:
The care home maintained its operations without any disruption to resident care. The director commended Kome Care's responsiveness and noted that their assigned professionals contributed significantly to maintaining the high standards expected by residents and families alike.

Case Study 5: Palliative Care Staffing for a Hospice

Background:
A hospice in Leeds, recognised for its compassionate end-of-life care, experienced a period of high staff turnover. This created challenges in delivering the specialised palliative care that patients and their families relied on.

Challenge:
The hospice needed temporary staff, including nurses and support workers with specific training in palliative care, to provide emotional and physical support. These professionals needed to integrate into the hospice team while maintaining a supportive and empathetic environment.

Solution:
Kome Care provided caregivers, nurses, and support workers with extensive experience in palliative care. They collaborated closely with the hospice's permanent team, ensuring smooth transitions in care delivery. These professionals received additional briefings on the hospice's ethos and practices to ensure alignment with their approach.

Outcome:
The hospice maintained its reputation for high-quality end-of-life care. Families expressed gratitude for the warmth and professionalism of the temporary caregivers, and the hospice director highlighted that Kome Care's support exceeded expectations during a challenging period.